Reference

bolasinga1 Privacy Policy for Your Account Data

Our Privacy Policy explains what account, device and wallet data we use, why we use it and how you can request changes.

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bolasinga1 bolasinga1 Privacy Policy for Your Account Data
CONTACT ROUTES

Get Privacy Help Beside Your Account Path

A clear contact route helps when you cannot identify a wallet record or need an account-data answer. Start from the support contact shown beside the account and cashier path, then include the email or phone detail linked to your account without sending a password. We use the request to locate the relevant record, confirm your identity and reply about access, correction or deletion.

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Account contact

Use the support route connected to your account when you need a copy of personal data or want to ask how a phone-verification record is used.

Wallet receipt

For DANA, OVO, GoPay or QRIS records, include the transaction reference and date through support so we can separate a payment-status question from unrelated account data.

Access request

Ask for a correction, restriction or deletion through the same contact path. We may request account details before changing data, and we explain any retention reason clearly.

DATA PRACTICES

What Your Privacy Choices Cover

We keep this policy practical: each data category connects to an account action, a security need or a support response.

Account details

We use the details you submit for account access, phone verification and support matching. Keeping your contact detail current helps us identify the right record when you request a Privacy Policy action.

Device signals

Your browser, device type and session details can be recorded to protect sign-in and connect activity to the correct account. A mobile browser may create a separate session from desktop.

Cookies

Cookies can retain sign-in preferences and selected settings on your browser. You can adjust browser cookie controls, although changing them may affect account access or saved choices.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match receipts, status checks and account entries without treating a wallet reference as your password.

Retention

We retain account, security and payment records only for the period needed for the stated purpose or a legal requirement. A deletion request may exclude records we must preserve.

Your requests

You can ask what data we hold, request a correction, query its use or ask about deletion. We may verify account ownership before releasing or changing personal data.

Answers About Privacy Policy Access

These Privacy Policy answers address the searches we hear most often before account access. They explain wallet records, cookies, device handling and requests in direct terms, so you know which support path to use and what account step may be required.

It covers account details, phone verification, device and cookie data, payment references, support messages, retention and your requests to access, correct or delete personal data.

Phone verification helps connect account access with the correct record and supports account security. We use the verification detail for those purposes and may confirm ownership before a privacy request.

Yes. The Privacy Policy covers references created through DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps when those records are matched to your account.

You can contact us through the account support route and ask for the data connected to your account. We may verify your phone or other account detail before responding.

Cookies may remember browser settings and sign-in preferences. You can change cookie controls in your browser, but removing them may interrupt account access or require a fresh sign-in.

Yes, send the request through support with your account details. We assess the request under applicable rules and explain when payment, security or legal records must remain.

Access depends on local law. Where local law permits, this Privacy Policy applies to your account activity and related records, including use from Indonesian locations such as Medan.

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